SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of estalise.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of estalise.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Just got this checklist and it's already spicing up my kitchen game! Tried a new recipe last week, and I'm feeling like a culinary rockstar. 🌶️🔪
I've been using the foodie checklist for two weeks now, and wow! My meals have never looked so colorful or tasted so good. The hydration tips are also super helpful - who knew water could be fun? 💦
This checklist has turned me into a smart shopper and an adventurous eater!
This guide is just what I needed to kickstart healthy eating habits. It’s made shopping smart easier than ever before—I’m saving money AND eating better!
i love how practical this thing is! the self q&a section really helps me reflect on my food choices each week - big thumbs up 👍
Totally digging the mindful eating advice - makes every meal a zen moment.
My favorite part of this guide? Learning to snack with swagger 😎 Portioning out snacks ahead of time was such a simple tip but it's saved me from countless mindless munching episodes.
Been using this guide for a month now and I’m loving the changes! The only downside? My friends are always asking me to cook for them now 😂
Never thought I'd be this excited about hydration. Loving the flavor kick tips!
I thought mastering my kitchen would be hard work, but thanks to these easy steps, it's become a fun part of my day. Plus, I'm eating healthier than ever!
I've never been much of a chef but this checklist has made healthy cooking feel doable (and even enjoyable!). Can't wait to try more new recipes.
My meals are healthier and my grocery budget is happier, win-win!
This guide is great overall - though i did wish it had more tips specifically for vegetarians. still learned lots and enjoying the journey so far...